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Florida nonlawyer document service
Atrium

Pre-launch notice · These terms are a starting draft. They must be reviewed by a Florida-licensed attorney before launch.

Agreement

Terms of service.

These terms govern your use of Atrium Document Services' nonlawyer document preparation service. By using our service you agree to these terms.

10 sections~12 min totalUpdated 2026-05-26

Who we are · Where we’re located

Atrium Filing operator

A Florida nonlawyer document preparation service.

Business address
PLACEHOLDER — TBD before launch
What we are2 min read01 / 10

What we are — and what we're not

We type the forms you choose. We don't choose them for you.

Atrium Filing operator is a Florida nonlawyer document preparation service. We are not a law firm. We are not attorneys. We cannot and do not provide legal advice.

What we do

  • Type the information you provide into the official Florida Supreme Court Approved Family Law Forms you have selected.
  • Format those forms to court requirements.
  • Deliver the completed forms to you for signing, notarization (where required), and filing.

What we do not do

  • Recommend a package or tell you which forms apply to your situation.
  • Interpret legal terms or explain the legal significance of any provision.
  • Predict how a court will rule.
  • Represent you in court or communicate with opposing parties on your behalf.
  • File your forms with the court.
  • Serve your forms on the other party.

The bright line

We can type what you tell us. We can’t tellyou what to type. That’s the Florida unauthorized-practice-of-law rule, and we hold to it without exception.
What we are1 min read02 / 10

Your responsibilities

What we need from you so we can do the typing.

  • You select your own package based on your own understanding of your situation.
  • You provide complete and accurate information. We type what you tell us.
  • You review your completed packet before signing and filing.
  • You sign each form, have notarization done where required, file with the clerk, pay any filing fees, and serve the other party per Florida rules.
  • You attend any court hearings and respond to anything the other party files.
Florida law1 min read03 / 10

Disclosure from Nonlawyer

The Rule 12.900(a) acknowledgment you accepted when you signed up.

Before any data collection began, you accepted the Disclosure from Nonlawyer required by Florida Family Law Rule 12.900(a). That disclosure is part of these terms.

Florida law1 min read04 / 10

Mandatory client contact

Florida law requires we talk to you before sending the packet.

Florida nonlawyer rules require us to confirm your details by phone before delivering your packet. We will call you at the number you provided. If we cannot reach you, we cannot deliver your packet, even if you have paid.

Rule 12.750

The review call is a hard requirement. There’s no opt-out, even if a customer asks. It protects both of us and keeps the work compliant.
Money2 min read05 / 10

Refunds and cancellation

Full refund any time before delivery. Case-by-case after.

Before we send your packet

You can cancel and receive a full refund at any time. Sign in, open your case, and click Cancel my case & refundin the footer of your status page. The refund is issued automatically to your original card and typically appears within 5–10 business days.

After we send your packet

The packet has been delivered and is yours to file. Refunds are no longer self-service at that point, but if there is a problem with what we sent, email support@atriumfiling.comand we’ll review your case individually.

We do not pro-rate refunds based on how much operator review work has been done. Cancel before the packet sends and you get the whole amount back; cancel after and we handle it case-by-case.

Refunds are instant

Once you click Cancel, the refund hits Stripe immediately. There’s no “undo.” If you’re just frustrated and might come back, email us first.
Legal1 min read06 / 10

Limitation of liability

What we are — and aren't — on the hook for.

Atrium Filing operator provides typing services only. We are not liable for:

  • How a court rules on your case.
  • Outcomes that depend on legal strategy you should discuss with an attorney.
  • Errors in the information you provide to us.
  • Delays caused by third parties (Stripe, Resend, etc.).

Our total liability to you for any claim arising from these terms is limited to the amount you paid for your packet.

Legal1 min read07 / 10

Privacy

How your information is handled — see the full Privacy Policy.

See our Privacy Policy for how we handle your information. We retain case data for 30 days after sending and then permanently delete it.

Legal1 min read08 / 10

Governing law

Florida law, Florida courts.

These terms are governed by the laws of the State of Florida. Any dispute arising from these terms or your use of our service must be brought in a court of competent jurisdiction in Florida.

Legal1 min read09 / 10

Changes to these terms

We'll email active customers for any material change.

We may update these terms. The “Last updated” date reflects the most recent change. Material changes will be emailed to customers with active cases.

Contact1 min read10 / 10

Contact

Any question about these terms — email us.

Email support@atriumfiling.com with any questions.