Pre-launch notice · This privacy policy is a starting draft. It must be reviewed by a Florida-licensed attorney before launch.
Policy
Privacy policy.
Atrium Document Services ("we," "us," "our") provides nonlawyer document preparation services for Florida self-represented litigants. This policy explains what personal information we collect, how we use it, how long we keep it, and your rights.
Who we are · Where we’re located
Atrium Filing operator
A Florida nonlawyer document preparation service.
- Business address
- PLACEHOLDER — TBD before launch
Information we collect
Every field we ask for, and what we use it for.
We collect only what we need to fill out the forms in your selected package. Nothing more, nothing for advertising.
- Contact information: your name, email address, phone number, mailing address.
- Identifying information: your date of birth, your Florida residency duration. Your Social Security Number is collected by phone during the operator review call (required by Florida statute on the Notice of Social Security Number form) and added to your packet at that time.
- Financial information: your gross monthly income and total monthly expenses, used to complete the Family Law Financial Affidavit.
- Information about your spouse or other party: their name, address, date of birth, military status — required by the petition.
- Marriage information: dates of marriage and separation.
- Payment information: processed by Stripe; we never see your card number.
- Compliance receipts: your IP address, user agent, and timestamps for when you accepted the nonlawyer disclosure.
Why so much detail?
How we use it
Strictly limited to preparing your packet and supporting your case.
- To type your answers onto the official Florida Supreme Court Approved Family Law Forms.
- To call you by phone to confirm your details before delivering your packet — required by Florida nonlawyer rules.
- To email you the completed packet.
- To send you a magic-link sign-in if you need to return to your case.
- To send you a notice before we delete your case under our retention policy (see below).
What we never do
How we protect it
Encryption in transit, encryption at rest, short-lived sign-in links.
- All traffic between your browser and our service is encrypted with TLS.
- Sensitive customer data we hold (financial figures, identifying information) is encrypted at rest using AES-256-GCM.
- Sign-in links sent to your email are cryptographically signed, expire after 7 days, and become invalid the first time they are used. Once you sign in, your browser session lasts 30 days before you need a fresh link.
- Operator access to the admin dashboard requires a fresh email-delivered sign-in link (valid for 15 minutes), and operator sessions automatically expire after 8 hours of inactivity.
- The operator dashboard lives on a separate subdomain (
admin.atriumfiling.com) with its own session cookie and an additional bot-challenge layer at the edge.
However, no method of transmission or storage is 100% secure. We make reasonable efforts but cannot guarantee absolute security.
How long we keep it
30 days after delivery, then permanently deleted.
We permanently delete completed cases 30 days after we send you your packet. Seven days before deletion, we email you a reminder so you can save copies. After deletion we no longer have a copy of your packet or your answers, and we cannot recover them.
Save your packet
Your rights
Download your data, delete your data, or correct anything at any time.
- You can download a complete copy of your data at any time — sign in and click the button.
- You can delete your account and all your data at any time. If you have a paid case in progress, cancel that case first so we can issue your refund.
- You can correct any information we hold by replying to our emails or contacting us directly.
Try it
Children
Our service isn't for anyone under 18.
Our service is not intended for use by anyone under 18. If you believe a minor has provided information to us, email support@atriumfiling.comand we’ll delete it immediately.
Changes to this policy
We'll email active customers if anything material changes.
We may update this policy. If we make material changes we will notify customers with active cases by email. The “Last updated” date at the top of this page reflects the most recent change.
Contact
How to reach us with any privacy question.
Email support@atriumfiling.com with any questions about how we handle your information. We reply within one business day, usually faster.